The traditional image of a hotel business hub – a dusty corner with threadbare desks and chairs and a couple of powerpoints – is rapidly becoming outdated. In today's dynamic hospitality landscape, the executive lounge has undergone a remarkable transformation, emerging as a new income stream for hoteliers, independent of room bookings.
For busy executives, entrepreneurs, and remote workers, this meticulously designed space represents a strategic resource, enabling the integration of business and leisure travel - or ‘bleisure travel’. It’s worth understanding the full scope of what’s on offer in a modern business suite, and why any hotel should consider dedicating valueable floorspace to creating one.
The Techy Parts
- Connectivity: At the heart of any productivity hub lies fast, reliable broadband. Imagine video conferencing running flawlessly, documents uploading instantaneously, and deadlines met effortlessly – all fuelled by the secure and robust backbone of a superfast Wi-Fi connection.
- Versatile meeting spaces: From brainstorming sessions to formal presentations, these adaptable rooms cater to diverse needs. Think flexible layouts, cutting-edge technology that encourages collaborative ideation both in the room and with online participants. Or offer privacy pods for 1-2-1 meetings, calls, and a moment of quiet.
- Streamlined document management: Paperwork, though inevitable, need not be inaccessible to the travelling professional. High-quality printing, scanning, and cloud integration transform document management into a streamlined and efficient experience.
Comfort and Focus
- Ergonomic sanctuary: Work shouldn't come at the expense of physical well-being. Imagine adjustable chairs designed for optimal posture, ample legroom for movement, and even standing desks for those seeking a change of perspective. Multiple monitors, docking stations for various devices, and configurations that adapt to individual needs mean that guest just show up and plug-in, it’s that simple.
- Power flow: Laptops, the workhorses of the modern era, demand constant nourishment. Strategically placed power outlets throughout the space ensure uninterrupted workflows, eliminating the frustration of low battery warnings and frantic cable searches.
- Considerate acoustics: The constant tip-tapping of keyboards, buzzing of notifications, and chimes of every Teams call will send even the calmest exec into a frenzy. A good business suite therefore installs acoustic treatment on walls, ceilings, and maybe even between desks to absorb some of that excess sound.
- Fuel for mind and body: Beyond technology, a well-stocked coffee bar with healthy snacks provides sustenance for both the mind and body. Additionally, a dedicated relaxation zone offers a haven for those crucial mental breaks, facilitating recharged focus and renewed productivity.
Don't Forget About the Human Touch
- Personalised touches, lasting impact: Remembering guest preferences, stocking their favorite snacks, and setting up their preferred meeting room layout – these small gestures transform the experience from transactional to truly personal, fostering guest loyalty and satisfaction.
Total control: Consider whether there's an easy way for your guests to access the business suite from their room, book a meeting room, and pre-order refreshments if they're bringing in third-parties. Does it happen via an app or an in-room tablet, or do they interact with reception for custom requests?
- 24/7 access: The business world never sleeps, and neither should your access to tools for success. Extended hours or even 24/7 access for registered guests cater to the globetrotting executive and the midnight oil burner alike.
The modern productivity hub isn't just an amenity; it's a strategic investment. Attracting corporate clientele, forge lucrative partnerships with local businesses, and solidify your hotel as the go-to destination for the busy, modern traveler. This powerful asset unlocks new revenue streams, enhances guest satisfaction, and cements your position as a leader in the hospitality industry.
Ready to discover what your business suite might look like? Speak to our team today and start upgrading your guest experience.