Top Office WiFi, Networking, and Telephony FAQs Answered

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Top Office WiFi, Networking, and Telephony FAQs Answered

As businesses continue to rely on technology to operate, office WiFi, networking, and digital telephony have become essential components of a productive workplace. However, it's normal to have questions about these systems. In this blog post, we will address some of the most frequently asked questions about office WiFi, networking, and telephony.

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Office WiFi FAQs

How many access points do I need for my office WiFi?

The number of access points you need for your office WiFi depends on the size of your office, the number of devices connected, and the bandwidth requirements. A general rule of thumb is to have one access point for every 2,500 square feet of office space. However, it's best to consult with an IT professional to determine the exact number of access points needed for your specific situation.

How can I improve my office WiFi signal?

To improve your office WiFi signal, you can try relocating your access points to a more central location, minimizing interference from other devices, upgrading to a newer WiFi standard, or adding a WiFi extender or mesh network. To find out more about resolving WiFi issues in your office space, head over to our blog What’s Causing Office WiFi lag and How to Resolve It.

Can we replace our business WiFi with 5G?

While 5G networks offer high speeds and low latency, it may not be feasible to replace your business WiFi with 5G. 5G networks are still being rolled out, and coverage may not be available in all areas. Additionally, 5G networks may not be able to provide the same coverage and capacity as a dedicated WiFi network. If you are considering using 5G networks in your business, it's best to consult with a networking supplier to determine if it's the right solution for your specific needs.

Should our business have a wired connection, or can we go WiFi only?

Whether your business should have a wired connection or WiFi depends on several factors, such as the size of your office, the number of devices that need to connect, and the bandwidth requirements. Wired connections generally offer faster speeds and more reliable connections, but may not be practical in all situations.

WiFi offers more flexibility and mobility but may not provide the same level of security and reliability as a wired connection. It's best to consult with an IT professional to determine the right combination of wired and wireless connections for your specific needs.

Office Networking FAQs

What is the difference between a switch and a router?

A switch is a networking device that connects devices within a network, while a router connects multiple networks. A switch operates at the data link layer of the OSI (Open Systems Interconnections) model, while a router operates at the network layer. Essentially, a switch allows devices to communicate with each other within a network, while a router allows devices to communicate with devices on other networks.

How do I secure my office network?

To secure your office network, you can implement strong passwords, use encryption, enable firewall protection, limit access to sensitive data, and keep your software and firmware up to date. Additionally, you can consider using a virtual private network (VPN) to encrypt traffic that travels over the internet.

Your internal IT team will keep a continued eye on updates your system may need in order to keep your systems secure. However, for extra peace of mind, there are experts like Hutchison Technologies who are able to consult businesses on best practices and recommended system upgrades on a case-by-case basis.

What is the difference between a LAN and a WAN?

A LAN (local area network) is a network that covers a small geographic area, such as an office building or a campus. A WAN (wide area network), on the other hand, covers a larger geographic area, such as multiple buildings or even different cities. WANs are typically used to connect LANs together.

What are the benefits of using a LAN in my office?

Using a LAN in your office can provide several benefits, such as faster data transfer speeds, improved security, and easier sharing of resources such as printers and files. Additionally, LANs can be easier to manage and troubleshoot than WANs.

How do I set up a LAN in my office?

To set up a LAN in your office, you will need networking hardware such as switches, routers, and network cables. You will also need to configure the network settings on each device that will be connected to the LAN. It may be helpful to consult with an IT professional to ensure that your LAN is set up correctly and securely.

What is a VPN and how does it relate to office networking?

A VPN (virtual private network) is a technology that allows users to securely access a private network over the internet. This can be useful for remote workers who need to access office resources, or for businesses that want to ensure their data is protected while being transmitted over the internet. VPNs can be set up on both LANs and WANs.

Office Telephony FAQs

What is VoIP?

VoIP stands for Voice over Internet Protocol, which is a technology that allows voice communications to be transmitted over the internet rather than traditional phone lines. VoIP can offer cost savings, flexibility, and additional features compared to traditional phone systems.

If you want to find out more about how VoIP is becoming a necessity for businesses, read our article ISDN is becoming obsolete; How to Future-Proof your Business with VoIP.

Can I keep my existing phone number when switching to VoIP?

Yes, in most cases, you can keep your existing phone number when switching to VoIP. This process is called number porting, and it allows you to transfer your existing phone number to your new VoIP service provider. However, it's best to confirm with your service provider if number porting is available and any associated fees you might incur to do so.

What are the advantages of a cloud-based phone system?

A cloud-based phone system offers several advantages compared to a traditional on-premise phone system. These advantages include scalability, flexibility, cost savings, and advanced features such as voicemail-to-email and call recording. Additionally, a cloud-based phone system allows you to access your phone system from anywhere with an internet connection. Additionally, it is more futureproof than hardwired alternatives, as ISDN is slowly but surely getting phased out by large telecom companies.

How reliable is a VoIP phone system?

VoIP phone systems can be just as reliable as traditional phone systems, as long as they are set up correctly and have a stable internet connection. However, if your internet connection is unstable or experiences downtime, your VoIP phone system may be affected. To ensure the reliability of your VoIP phone system, it's important to work with a reputable service provider and have a backup internet connection in place.


Office WiFi, networking, and telephony are crucial components of a productive workplace. Understanding how these systems work and how to optimize their performance can go a long way in improving your business operations. To find out more about how we can help, browse the Data & Telecoms section on our website, or please don't hesitate to consult with our experts directly.